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The following terms and conditions apply to all transactions on www.wineware.co.uk The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions, This does not affect any statutory rights that you may have. Please read them carefully and print a copy for future reference.
You are entitled to cancel your contract if you so wish, provided you exercise your right no longer than 14 days after the day on which you received the goods. If you wish to exercise your right to cancel, you are obliged to retain possession of the goods and take reasonable care of them.A collection fee for the cost of returning the goods will apply, from £150.00. Collection of the goods will ONLY take place from the delivery address to which they were delivered.Alternatively, you can return the items at your own cost within 14 days of such cancellation and we will reimburse you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply.This refund will be actioned no later than 14 days after the appliance has been returned to us. Upon receipt of the returned appliance, it will be inspected to ensure it is in perfect condition and includes all relevant accessories, manuals and components etc.If you cancel an order after the goods have been dispatched, you will be charged the actual cost of collecting the item. The cost will be deducted from any refund that is due to you.Please note:- We recommend you return goods by a recorded method of delivery as proof of return may be required. They should also be insured, should the goods get damaged during the return transit. If goods are damaged by the couriers you choose to use then that is your responsibility.- If the appliance has been removed from its outer packaging, installed and/or used or can no longer, therefore, be sold as new, an appropriate reduction in the refund due will be applicable.- We may request photographic evidence of the appliance prior to collection.- We reserve the right to claim for any damage to the appliance(s) that may have occurred whilst the goods have been in your possession. This does not affect your statutory rights.- In conclusion, your order will be processed for reimbursement of monies paid, less any applicable collection charges & or charges in respect of missing accessories, manuals and components.
Wineware (Racks & Accessories) LtdUnit 12, Brookside Business ParkBrookside AvenueRustingtonWest SussexBN16 3LP
We will endeavour to reply to your complaint within one working day and inform you of what action will be taken.
All prices shown are correct at the time of going to print, but may be subject to change, in the unlikely event of a product, price or description being incorrect we will inform the individual as soon as possible. We have endeavoured to represent as closely as possible the products we offer using current photographic technology. However, we cannot be held liable for printing errors. In addition, due to the nature of the natural materials used in the manufacture of some of our products, some slight variations in actual goods may occur.
For any payments by cheque, please make payable to Wineware (Racks & Accessories) Ltd
Please Note: We are unable to dispatch goods prior to a cheque clearing so your order may take a little longer. Do not send any banknotes or coins.
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